FAQ


How to connect with 2Screens Remote?

  1. Turn on Bluetooth function on both the iPhone and iPad
  2. Load “2Screens LE” app on iPad
  3. Load “2Screens Remote” app on iPhone
  4. On iPad, tap on the “Tools” icon on the upper right corner of the screen and switch the option for "Remote Control" to ON
  5. On iPhone, tap on the "Connect" button on the upper right corner of the screen
  6. The bluetooth connection screens are displayed on both devices
  7. On iPad, select the peer with the device name of the iPhone
  8. On iPhone, after 5-30 seconds (be patient!) when the dialog box with "XXX would like to connect.” is displayed, tap on the "Accept" button
  9. Connection is established and the status message shown on the iPhone screen will change from “No active connection” to “Connected with XXX”

I followed the above procedures but doesn’t find that the devices see each other. What then?

  • iPhone 3G running on iOS4.0.x always suffers from low memory problem. Rebooting the iPhone may help to free up some memory and thus enable Bluetooth function to run properly. If problem persists, please also reboot the iPad.
  • iOS4.1 can better manage memory usage than 4.0 so it helps to mitigate the effect of low memory on iPhone 3G. Upgrade is highly recommended.
  • All iPhones running on iOS4.0.x usually have Bluetooth instability issues. It is confirmed that upgrading to iOS4.1 solves all such problems so upgrade to iOS4.1 is the only and best solution.

How to prevent connection lost with 2Screens Remote?

  1. Open the “Settings” app on both the iPad and iPhone
  2. Select “General”, “Auto-Lock” and set the idle timeout to “5 Minutes” or “Never” to extend or completely disable the idle timer during the presentation.
  3. Reset Auto-Lock as appropriate after your presentation so that the iPad/iPhone screen can be auto-locked again.

(Version 1.5.1 includes enhancements to prevent the iPad and iPhone being timed out when an external screen is detected, or when bluetooth connection is established when running the apps. The idle timer will also be restored once the apps are stopped. 2Screens Remote v1.1 (currently available for download) also includes similar functions so the above steps are no longer necessary if you got both updates.)

How to remotely control page switching through bluetooth keyboard?

  1. Pair your bluetooth keyboard with your iPad before starting the app
  2. Open the app and load a multi-page document, e.g. a PDF, PPT or Keynote file, or a web page
  3. Turn on the on-screen menu by tapping on the central part of the iPad screen
  4. Tap on the “Page” button to show the entry field for accepting page number
  5. You can use the bluetooth keyboard to control page switching without touching on the iPad screen by following keys:
  • "n" or Space or Enter -- go to next page
  • "p" -- go to previous page
  • "s" -- go to start of document
  • "e" -- go to end of document
  • "x" -- turn on/off output to external screen
  • a number followed by a Space or Enter key -- switch to the designated page
  • The above keys also work when the iPad virtual keyboard is in use

What is the difference when “Mirror Whole Screen” is switched ON and OFF?

  • The default and recommended setting is “OFF”. With this setting, display on the external screen gets a higher refresh rate, and on-screen menu, pop-up menus, virtual keyboard, etc, are not shown on the external screen
  • If “Mirror Whole Screen” mode is ON, everything that are displayed on the iPad screen are mirrored to the external screen. Even when the iPad is in locked mode, the lock screen would also be mirrored when the iPad screen is ON. This is normally not preferred during a presentation. However, sometimes people may find this useful when the app runs in the background.

How to open mail attachments with 2Screens LE?

  1. Touch on the mail attachment until a popup menu with selections for “Quick Look” and “Open In...” is displayed
  2. Select “Open In...” and then “2Screens LE” from the app list
  3. The attachment will be opened by 2Screens
  4. You can also find the attachment being saved in the “Inbox” folder under the home directory